ORDERS

Orders are considered accepted by Sphera S.r.l  upon receipt by the Retailer of the order confirmation issued by the Seller (Sphera S.r.l). If the order confirmation contains changes with respect to the order, the changes shall be considered tacitly accepted 24 hours after the order confirmation has been sent, without the Customer objecting in writing. Without prejudice to the execution of the orders following the respective order confirmation, Sphera S.r.l  may suspend and/or cease production of the products at any time and without notice if market and/or production needs so require, without the Retailer therefore being able to make any claim or complaint.

PRICES

The prices are those resulting from the Sphera S.r.l  price list in force at the time of shipment of the goods, or, in any case, those normally charged by the seller. The prices indicated in the Sphera S.r.l  catalogue/price list are recommended to the public and do not include VAT, and unless otherwise agreed are net of transport costs. They may be subject to change with 30 calendar days' notice.

PAYMENT CONDITIONS

Payments must be made within the agreed terms. Non-payment and/or delayed payment shall entail the application of default interest determined as and in accordance with Art. 5 D. Lgs.231/2022. In addition, Sphera S.r.l reserves the right to charge fees and costs for the handling of the overdue payments. Any payment variation requests must be sent only and exclusively in writing and it will be at Sphera S.r.l discretion to accept the request. The Reseller may not raise claims, actions, exceptions against Sphera S.r.l  until after payment of all sums due to Sphera S.r.l  for principal, interest and expenses in relation to the supplies of goods. The terms and conditions of payment, as well as financial, cash and/or commercial discounts that may be envisaged, shall always be subject to the circumstance that the payment of the supplies is made in compliance with the agreed terms. Failure to comply with the agreed terms of payment may result, at Sphera S.r.l  discretion, in the suspension of further supplies in progress even if already accepted, or an extension of the delivery terms of the same, or both. Any dispute shall not entitle the customer to suspend payment.

RETENTION OF TITLE

Until Sphera S.r.l has received payment of the total value of the products, they remain the exclusive property of Sphera S.r.l.

DELIVERY

The delivery terms, if indicated, are only indicative and never binding; any delay shall never constitute a source of compensation for damage or cause for termination of the contract. The agreed delivery term shall be automatically suspended in the event of non-payment or delayed payment by the Retailer. The company reserves the right to fulfil the order also with partial shipments.

COMPLAINTS AND RETURNS

Goods always travel at the purchaser's risk even if sold free of charge. The Customer, under penalty of forfeiture of the guarantee, must examine the products and ascertain the correctness of the delivery in terms of quantity and quality within the next 8 days after delivery. In the event of defects and/or quality discrepancies, he shall notify the Seller in writing. Once this period has expired, the supply shall be deemed accepted without reservation by the Client with the consequent surrender of the latter's right to claim any defects and/or claims in the future.  The Customer is also obliged to read and comply with the Warnings and Care for the Maintenance of the Product; in addition, the warranty conditions downloadable through the QR Code contained in this catalogue shall apply to defects and faults. Any returns on incorrect orders by the Customer shall be agreed with the Sales Department. The Retailer shall bear the transport costs of the returned goods and a surcharge of 20% on the taxable amount as well as the payment of all taxes, duties, fiscal and/or administrative charges, as well as costs and expenses of any kind stipulated by state, governmental and/or administrative bodies in connection with the purchase, import and export and resale of products.

APPLICABLE LAW AND PLACE OF JURISDICTION

Any relationship and/or dispute between the Parties is governed and regulated by Italian law, and falls under the exclusive jurisdiction of the Court of Novara.

PROCESSING OF PERSONAL DATA (Legislative Order 196/2003)

In accordance with and by virtue of Legislative Order 196/2003, the undersigned declares that he/she has received the information notice referred to in Article 13 of the aforementioned decree and that he/she has read the rights granted to him/her. Accordingly, he/she gives his/her unconditional consent to the processing and communication  of his/her personal data, including "Sensitive Data". This is for the purpose of cataloguing, processing, storing and recording the same in the company's archives, as well as for management, promotional, advertising, commercial and technical information transmission, market research purposes and in particular, without limitation, for all uses suitable to ensure greater protection and safety of the goods purchased.

NOTE

Sphera S.r.l  reserves the right to change and/or delete items contained in this Price List/Catalogue at any time.

Information, pictures and drawings contained in this Price List/Catalogue are for information purposes only and are not binding.